Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with an online casino operating in Ireland? This page tells you how to reach the team behind Casino Ireland and what we can help with.
How to reach us
The best way to contact us is by email at [email protected]. Send us as much detail as you can — which casino or page you're asking about, and what you'd like to know — and we'll get back to you as soon as we're able. We read every message that comes in, though response times can vary depending on volume.
What we can help with
We cover a fair spread of topics related to online casinos available to Irish players, so here's a quick guide to what's worth writing in about:
- Review queries — questions about how we assessed a particular operator, or why a casino sits where it does in our rankings.
- Corrections — if a bonus offer, wagering term or payment method we've listed looks out of date, tell us and we'll check it against the operator's current terms.
- General feedback — if you've played at a casino we've reviewed, your experience helps us keep our coverage grounded and current.
- Site issues — broken links, display problems, or anything else that's getting in the way of using the site.
What we can't do is intervene in individual disputes between a player and a casino operator, process withdrawals, or verify account issues — those matters need to go directly to the casino's own support team or, where relevant, to the licensing authority under which the operator holds its permit.
Before you get in touch about a specific casino
A lot of questions we receive are already answered elsewhere on the site. If you're trying to decide between operators, our rankings above compare offers such as Lukki's welcome package and Vegasnow's deposit bonus side by side, along with each site's rating. For terms that apply to every offer we list — wagering requirements, maximum bet limits while a bonus is active, and expiry windows — it's worth reading the small print on the casino's own site as well as our review, since these details change from time to time.
If your query is about gambling responsibly, setting limits, or where to find support tools, our Responsible Gambling page covers that in more depth than we can here. And if you're after background on how Casino Ireland operates, who we are and how we approach our reviews, that's on our About Us page.
Legal and policy questions
Questions about how we use data, our editorial standards, or the terms under which this site operates are best answered by our Terms and Conditions page. If your query relates to something not covered there, email us directly and we'll point you in the right direction or answer it ourselves where we can.
A note on commercial relationships
Casino Ireland may earn a commission when readers sign up with a casino through links on this site. This doesn't influence how we rank or write about any operator, and it has no bearing on how we handle your enquiry — whether you're a player, an industry contact, or simply curious about how we work.
Playing responsibly
If you're contacting us because gambling has stopped feeling like entertainment, please don't wait — reach out to a support service in Ireland or use the tools most casinos offer to set deposit limits, take a break, or self-exclude. Our Responsible Gambling page has more information on where to find help.
Getting a reply
We try to answer emails within a reasonable timeframe, though we're a small team and can't promise instant responses. Including relevant details — screenshots, dates, or the specific casino and page you're referring to — helps us reply properly the first time rather than going back and forth. If you haven't heard from us after a week or so, feel free to send a follow-up in case your original message went astray.